COVID UPDATE

November 2020

During the national lockdown between the 5th November to 2nd December, some of our stores will remain open on reduced hours (Monday to Friday 10am to 4pm). Rest assured, we are taking every measure to ensure we provide a safe environment for all our customers and employees.

We are continuing to offer pawnbroking services instore and remotely, but our retail services are only available online during this period. All our items for sale can be viewed online.

Payments

Items for sale online can be paid for electronically.

Collections / Deliveries

We are offering a click and collect service in selected London stores. Alternatively, we can send your item(s) to you using a trackable delivery service (insured up to £10,000). More details on this can be found on our how to order page.

Contacting Us

Please continue to check our website regularly for further updates as we may need to alter our procedures based on the government guidelines.

For more information, you can call us on 0800 038 9839 (Monday to Friday 10am to 4pm) or email [email protected].

Our customer service team are still available and happy to assist during this time.

Thank you for your understanding.

Best Wishes
Suttons and Robertsons